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MRT Jakarta Ready to Serve Better
MRT Jakarta has been operating for four years. Users expect MRT Jakarta to continue to improve the quality of its service, punctuality and travel safety.
Wulansari (36), a resident of Rawa Belong, West Jakarta, who has an office in Fatmawati, South Jakarta, uses MRT Jakarta as a mode of transportation to her office. From home, she rides the app-based ojek (motorcycle taxis) to Istora Station, then takes the MRT to Fatmawati Station. Wulansari is satisfied because the arrival and departure of the car is always on time.