Traders’ Adapt to Hold on to Customers

In Palembang, traders are beginning to use digital technology for noncash transactions. They are adapting to current developments for the sake of maintaining their customers.

KOMPAS/RHAMA PURNA JATI

A customer is trying the Indonesian Standard Quick Response Code (QRIS) facility at Gubah Market, Palembang, South Sumatra, Thursday (12/23/2021). QRIS facilities have begun to be promoted, but more massive socialization is needed to familiarize residents with using them.

The traditional markets in Palembang city, South Sumatra, carry on their business through reorganization. Traders are beginning to use digital technology for noncash transactions. They are adapting to current developments for the sake of maintaining their customers.

Alan, 68, quickly served customers at her staple food shop in Gubah Market, Palembang, on Tuesday (14/12/2021). Her hands moved agilely picking the items chosen by customers and then her fingers nimbly tapped the calculator keys for the prices to be charged.