Data Security and Digital Public Services
The survey results showed that a large number of respondents used digital public services to process civil registration documents, such as identity cards (KTPs) and driver\'s licenses (SIMs).
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A person with a disability undergoes recording to make an Electronic ID card in Palembang, Thursday (25/2/2021).
The Covid-19 pandemic has brought awareness of the importance of digital public services. The government is ready to provide not only the infrastructure for this but also human resources, although the required legislation on personal data protection still has not been approved by the House of Representatives (DPR).
Despite the public’s appreciation, digital public services has not been widely used. In addition to infrastructure issues, the public still faces difficulties in using public services online.