Protection for App Users Deemed Urgent

People’s digital literacy must also be improved. In other words, in order to fight digital crime, everyone must be involved.

KOMPAS/PRADIPTA PANDU MUSTIKA

Gojek driver AA Wahyu Supriadin shows an SMS from the Gojek system which contains a one-time password (OTP) code at his work place in Bandung regency, West Java, Thursday (30/1/2020). Wahyu is a victim of account hijacking through the Gojek ride-hailing app. After being hijacked, Wahyu’s Gojek account was used by perpetrators to deceive Gojek customers.

JAKARTA, KOMPAS – Indonesia has no regulation to protect people from online data theft through misusing one-time passwords. Using these codes, victims of theft may suffer from much more than just material losses through a digital app.

AA Wahyu Supriadin, for instance, lost his job as a ride-hailing service driver and the Rp 51,000 (US$3.59) he earned through the ride-hailing service application Gojek. Someone hacked his Gojek account, which has his full name and cellphone number, and used it for scams targeting Gojek customers. Consequently, Wahyu’s work partnership with Gojek was terminated on 31 January 2020.