JKN Service Quality Not Yet Prime
The National Health Insurance-Healthy Indonesia Card (JKN-KIS) program offers many public benefits. The health insurance scheme has significantly improved public access to healthcare services without cost constraints.
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An unidentified resident of Piliana village, Tehoru district, Central Maluku regency, Maluku, shows the Healthy Indonesia Card provided by the government on Monday (5/11/2018). Of the 130 cards received by residents of one of the inland villages, only one card is active, meaning a number of people who are sick cannot get medical treatment because they cannot afford to pay for the cost of treatment.
JAKARTA, KOMPAS – Conceptually, the national health insurance program is very good. However, many problems in its implementation still need to be resolved.
The National Health Insurance-Healthy Indonesia Card (JKN-KIS) program offers many public benefits. The health insurance scheme has significantly improved public access to healthcare services without cost constraints.