Telkom Speeds Up Service Recovery

Kompas/Samuel Oktora

PT Telekomunikasi Indonesia (Persero) Tbk’s Bandung personnel take part in training to change the direction of an antenna from Telkom 1 satellite to that of Telkom 3S satellite, at the West Java Regional III Division Telkom office on Tuesday (29/8). The activity aims to ensure that employees have the skills to speed up the recovery process of automatic teller machines (ATM) after hundreds of bank branches were forced to cease operations because of a shutdown of the Telkom 1 satellite last Friday. (25/8)

JAKARTA, KOMPAS – State-owned PT Telekomunikasi Indonesia Tbk (PT Telkom) is still migrating and restoring banking services that were affected by technical disruptions of its Telkom 1 satellite. Once the service network is restored, customers will again be able to use automated teller machines (ATMs).

To ensure the speedy recovery of its satellite service, PT Telkom is deploying its entire operations staff nationwide. The goal is to assist in repositioning the parabolic antenna of the very small aperture terminal (VSAT) toward new satellites that will take over Telkom 1’s functions. There are around 15,000 VSAT antennas that need to be repositioned.